Important Notice: Program Banking Transition
The Opportunity L.A. Program is transitioning from Citibank to Rize Credit Union. Please be aware that all funds within your child’s program account will not be affected by this transition.
Effective August 14th, 2026, you will no longer be able to contribute to your child’s program account through Citibank, including in-branch deposits, mail, Direct Deposit, or Bill Pay. Please pause any recurring deposits by this date.
To provide parents and guardians with the best possible experience, the new Rize Credit Union parent portal is expected to launch later in the coming weeks. Please look out for mailed letters and emails, as well as updates to this website, detailing how to access your account and funds via Rize. Thank you for your continued patience and understanding as we work through this transition.
Opportunity L.A. is the largest universal Children’s Savings Account (CSA) program in the nation, providing every first-grade student in the Los Angeles Unified School District (LAUSD) with a savings account to help their family begin building toward their college education and future. This free program was designed to reduce wealth gaps, promote a college-going culture, and support long-term financial empowerment for families across Los Angeles.
What to Know & Frequently Asked Questions
General Banking Transition
- Why is Opportunity L.A. changing banks?
Opportunity L.A. is transitioning to a new banking platform to continue providing savings accounts and banking services for participating families. The transition is intended to improve the long-term sustainability and accessibility of the program.
- Is Opportunity L.A. ending?
No, Opportunity L.A. will continue, and families will keep access to their children's savings accounts throughout the transition.
- Will my child's savings account still exist after the transition?
Yes. Existing Opportunity L.A. accounts and balances will transfer to the new program partner, Rize Credit Union. Information regarding accessing the Rize parent portal will be shared through email and mail. Please reach out to opportunityla@lacity.gov if you have any questions.
- Is my money safe during the transition?
Yes, all funds will remain secure throughout the transition process, and families will not lose their account balances as a result of the banking transition.
- Do I need to take any action because of the banking transition?
Families will receive information by email and mail regarding how to register or re-register their Opportunity L.A. accounts. Additional details will be shared throughout the transition.
- When will the transition take place?
- Effective on August 14th, 2026, you will no longer be able to make contributions to your child’s program account through Citibank, including through in-branch deposits, mail, Direct Deposit, or Bill Pay. Please cancel any recurring deposits by August 14th, 2026.
- In the coming weeks, you can begin contributing to your child’s program account through the program’s new banking partner, Rize Credit Union. You will be receiving mail with instructions on how to access Rize’s Parent Portal
Account Access
- Can I continue using the current Citi registration portal?
Parents may continue to log in and access their Citibank portal until further notice; however, effective on August 14th, 2026, you will no longer be able to make contributions to your child’s program account through Citibank, including via in-branch deposits, mail, Direct Deposit, or Bill Pay. Please cancel any recurring deposits by this date.
- Will my current username and password work on the new platform?
No, families will be required to create new login credentials for the new platform from Rize Credit Union. Information will be provided via email, mail, and on this website.
- Will I need to register again?
Yes, families will need to complete a new registration process to access their accounts on the new platform.
- Will my account number change?
Yes. Account information will be updated for access to the new parent portal through Rize Credit Union. Parents will receive letters and emails outlining these updates. Please reach out to opportunityla@lacity.gov if you have any questions.
- Will I still be able to view my account history?
Yes. Opportunity L.A. will continue to provide families with access to account information and historical transaction records.
Deposits
- What deposit methods will be offered with Rize Credit Union?
The same four deposit methods will continue to be offered by our new partners, Rize Credit Union. However, please ensure you terminate any current recurring deposits related to Citibank by August 14th, 2026. Updated deposit information will be shared very soon.
- When can I start depositing money into my child’s account?
In the coming weeks, you will be able to begin making contributions to your child’s program account through the program’s new banking partner, Rize Credit Union. You will be receiving mail with instructions on how to access Rize’s Parent Portal.
Registration
- How do I register on the new platform?
Step-by-step registration instructions will be provided via email, mail, and on this website in the coming weeks.
- What information will I need to register?
Families need the same information to register accounts in the Rize Parent Portal: new account number, student name, date of birth, and street address on file with LAUSD. Account number information and portal information will be shared via email and mail. Please reach out to opportunityla@lacity.gov with any questions.
- I have never registered my account. What should I do?
If you have never registered your Opportunity L.A. account, please wait to do so in the coming weeks. First-time registrations are still entitled to the $50 Registration Incentive.
- What information will I need to register?
Families need the same information to register accounts in the Rize Parent Portal: account number, student name, date of birth, and address on file with LAUSD. You will receive your new account number by email and mail, and can also reach out to us to receive it.
- Will I still receive the $50 registration incentive?
Eligible families who complete first-time registration requirements will continue to receive available incentives in accordance with program guidelines.
- Can I manage multiple children under one account?
Yes, the Rize portal will provide the ability to access accounts for multiple children for parents under one account.
Account Balances & Incentives
- Will I lose any money because of the banking transition?
No. Families will retain ownership of their existing account balances.
- Will I lose my Opportunity L.A. incentives?
No. Incentives already credited to eligible accounts will remain with the account.
- Will my account balance transfer automatically?
Yes. Opportunity L.A. account balances will transfer automatically as part of the banking transition.
Security & Privacy
- Will my personal information remain secure?
Yes. Opportunity L.A. and its banking partners take the security of participant information very seriously and follow applicable privacy and data protection requirements.
- Will my information be transferred to the new banking platform?
Information necessary to maintain and service your account will be transferred as part of the transition.
Customer Support
- Who should I contact if I have questions?
Families should continue contacting the Opportunity L.A. customer support team for assistance: opportunityla@lacity.gov. Please also continue to visit this website for further updates.
- Will customer service still be available in multiple languages?
Opportunity L.A. supports communication in English and Spanish and will continue providing support in other languages whenever possible.
- How will I receive updates about the transition?
Updates will be shared through email, mailings, texts, the Opportunity L.A. web page, workshops, and partner organizations.